This Privacy Policy explains how Cowsmell Junction processes personal data in connection with its website and real estate transaction processing activities. It applies to information collected through the site and related communications.
We use personal data to operate the website, respond to inquiries, manage user communications, process real estate transaction requests, maintain records, secure our systems, analyse site performance, meet legal and regulatory obligations, and handle disputes or enforcement matters. Where required, we also use data to administer consent choices and preferences.
We may share personal data with processors and other service providers that support hosting, security, analytics, communications, document handling, and transaction-related operations. We may also share data with professional advisers and transaction counterparties where needed to carry out the requested service or complete a transaction.
We may disclose personal data to public authorities, courts, regulators, or other parties when required by law, to respond to lawful requests, or to protect our rights, users, or the integrity of our services. We may also share information where disclosure is necessary to comply with legal or regulatory obligations.
We may collect identification details, contact details, property and transaction information, communication content, account or inquiry records, payment-related information where needed, and technical data such as device and usage information. In a real estate transaction context, this may also include documents and details necessary to assess, prepare, or process a transaction.
We collect personal data directly from users when they submit forms, communicate with us, or provide documents. We may also receive information from agents, counterparties, service providers, public records, and technical systems used to operate the website and support transaction processing.
We may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.
We use cookies and similar technologies for essential site functions, preference storage, analytics, and limited performance measurement. You can manage cookies through your browser settings and any consent tools provided on the site. Blocking some cookies may affect site functionality.
Depending on the circumstances, individuals may have rights to access, correct, delete, restrict, or object to processing, and to receive a copy of certain data. Where consent is used, it may be withdrawn at any time for future processing based on consent.
To exercise a privacy right, a person should provide enough information for us to identify the request and verify identity where necessary. We may ask for additional details if needed to process the request, and we may decline or limit a request where the law permits.
We keep personal data only for as long as needed for the purpose for which it was collected, including transaction handling, recordkeeping, dispute management, and compliance obligations. When data is no longer needed, we delete it, anonymise it, or otherwise restrict it in line with our retention practices.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The date of the latest revision should be reviewed periodically.
Under the GDPR, we process personal data only where we have a lawful basis, such as performance of a contract, compliance with legal obligations, legitimate interests, consent, or other applicable grounds. We also apply data minimisation, purpose limitation, and storage limitation principles.
Where the GDPR applies, individuals may have rights to access, rectify, erase, restrict, or object to processing, and to data portability in appropriate cases. Where processing is based on consent, consent may be withdrawn without affecting prior lawful processing.
